Contact Us

Discord Community (Fastest)

Join our Discord server to get support, report issues, or chat with the team. This is the quickest way to reach us. We're active daily.

Email Support

Reply to your purchase confirmation email with your question. Include your license key for faster support. We respond within 24 hours.

For refund requests, include "Refund Request" in the subject line. See our Refund Policy.

Bug Reports

Running into a technical issue? The SegForge panel has a built-in bug reporter. Click "Report Bug" inside Premiere Pro to send us your system logs automatically.