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Privacy Policy

SegForge by Nikhil Agarwal · Last updated: October 2026

1. Information We Collect

When you purchase SegForge, we collect only the information necessary to process your payment and deliver your license:

• Email address: Required to deliver your license key and for product support.
• Payment information: Processed securely by Razorpay. We never store your card or UPI details.
• Usage analytics: Anonymized page view and click data collected via Google Analytics 4 to improve our website.

2. How We Use Your Information

• To deliver your SegForge license key via email.
• To send important product updates and support communications.
• To process refund requests if applicable.
• To improve our website based on anonymized analytics data.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• Razorpay: Payment processing. See Razorpay's Privacy Policy.
• Supabase: Secure license database storage.
• Resend: Transactional email delivery.
• Google Analytics: Anonymized website analytics.

4. Data Retention

Your email address and license key are retained for as long as your license is active, to support license validation and refund processing. You may request deletion by contacting us.

5. Your Video Files

SegForge processes your video files entirely locally on your computer. No video footage is ever uploaded to our servers. The Meta SAM2 AI model runs 100% offline on your GPU or CPU.

6. Cookies

Our website uses cookies via Google Analytics to understand traffic patterns. No personally identifiable information is tracked. You can opt out via your browser settings.

7. Security

We use industry-standard security measures including encrypted storage and HTTPS. Payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.

8. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us via the Contact page or Discord.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email if we have your address on file.

10. Contact

For privacy questions, visit our Contact page or join our Discord server.

Contact: nikhonetsy@gmail.com